Privacy
This site collects as little as it can. No analytics, no advertising, no cookies, and no fonts or scripts loaded from anyone else's server.
Who is responsible
FASEO SRL, 10 rue Alphonse Collin, 1330 Rixensart, Belgium, is the data controller for the information described here. Details are in the legal notice.
What is collected, and why
When you use the contact form
Your name, your email address, the painting you are writing about, and your message. They are used for one thing: to read your enquiry and answer it. The message is delivered by email and is not stored in any database.
The legal basis is our legitimate interest in answering people who write to us. Correspondence is kept as long as it may still be useful — typically two years after the last exchange — then deleted.
When you buy a licence
Your name, email address, billing address and, where applicable, your VAT number, together with what you bought. They are needed to perform the contract, to issue the invoice and to deliver the file, and are kept in our order records. Accounting records are kept for seven years, as Belgian law requires. Card details are handled by Stripe and never reach us.
When you simply read the site
No account is created, no cookie is set, and nothing identifies you. Our hosting provider keeps short-lived technical logs — IP address, page requested, timestamp — for security and to keep the site running. Those logs are not used to build a profile of you.
Who else sees it
Only the providers needed to run the site, and only for that purpose:
- Cloudflare hosts these pages, the order records and the files sold.
- Resend delivers the messages sent through the contact form, and the download links sent after a purchase.
- Stripe handles payments and issues the invoices. Card details go to Stripe directly.
- Our accountant, for the invoices the law requires us to keep.
They act on our instructions and for nothing else. Nothing is sold, rented, or shared for advertising.
Some of these providers operate outside the European Union. Where that is the case, transfers rely on the safeguards allowed by the GDPR, such as the European Commission's standard contractual clauses.
Your rights
You may ask what data is held about you, have it corrected, have it deleted, obtain a copy, or object to its use. Just ask, through the contact form or by writing to yves.paternoster@faseo.be. We will answer within a month.
If you believe your data has been mishandled, you may also complain to the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels.
Changes
If the site starts collecting something it does not collect today — an audience measurement tool, for instance — this page will say so before that happens.